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Testimonials/Comments

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From TireRack.com site       See Comments from other sites below the TireRack comments

Customer Comments:
06/10 - Brandon G worked on my car and did a fantastic quick job. Everyone at Platt's was so personable and nice. They changed and aligned all my tires quickly and efficiently. Such a pleasure to go there! Can't recommend them enough!

05/10 - Took me right in no appointment very quick and easy put everything back in its place after and reinstalling spare tire. Reasonable price good quality work.

03/10 - Overall this is a good shop with a considerate staff where they do quality work. I was pleased. That aside when I dropped off my vehicle I asked specifically for a brake fluid service to be done. Flush the fluid refill bleed top off. When I arrived to pick up the vehicle I noticed on the invoice that there was no charge for brake fluid service. Turns out they "forgot" to do it but suggested I make another appointment and come back. No real apology or offer of a discount on my next service and no explanation as to why they didn't do it to begin with. So excellent work when they actually do it. I feel like you really need to be sure that they are clear on what you want done and the time frame you need it done in. Still I would and have recommended this shop to others. Will continue to do so.

12/09 - Platts was great!! I would recommend them to anyone that is in the area. I will definitely use them for all of my Tire Rack orders in the future!!

10/09 - Ed is extremely courteous, knowledgeable and practices amazing customer service. His employees are highly-skilled, trained and are professional courteous as well. My tires were mounted onto brand new wheels and there wasn't a single scratch at all. Their mounting equipment is touch less. Absolutely plan to do business with Platt's Performance Plus again. Highly recommended.

09/09 - Going to Platts was a refreshing experience. Ed was easy to deal with and his technicians took the time to do the job right without rushing. Unlike the typical chain repair shops and dealerships. Eds staff was knowledgeable and methodical and got the job done right the first time. Ill be visiting his shop in the future for sure....

09/09 - Very satisfied with installation and vehicle service. Very courteous staff. Made to feel like my business was appreciated and high regards for relationship with Tire Rack. This was EASY!!

08/09 - Top notch!!! They gave me a next day appointment (even though I originally intended for another shop to install my tires) and addressed all of my cars issues expertly. The car drives like brand new now!! Their passion for perfection is unmatched. Bravo!!!

07/09 - Ed and his staff are the best very professional. Wei

07/09 - Wonderful service! Eds a knowledgeable and passionate car guy. The shop is plain and very unobtrusive - I'd driven past any number of times and never even noticed it. No neon no "pimp your ride" showroom. Plain quality service from a guy who knows his stuff.

05/09 - I picked Platt's Performance Plus from the Tire Rack recommended installer site. I had four new tires installed and an oil change performed. They were a pleasure to work with and did an outstanding job. I would definitely use them again.

02/09 - I have used Ed for many tire installations and vehicle repairs and he is one of the best in his industry.

01/09 - Eds crew balanced and mounted my 4 19" Michelin PS2s I bought from Tire Rack and did the alignment on my 2006 BMW M5 with no problem at all. He was very polite and courteous. He even gave me a ride home. Great job Ed...I highly recommend Platts Performance Plus in Jamesburg NJ.

12/08 - Excellent service he did other work for me also.

11/08 - I was nervous at first having a non GM mechanic work on my VET. I have never been so pleased with the professional service that I experienced with this shop. Thanks Again. I will be ordering two more tires for my corvette very soon and I will use the same installer.

11/08 - Easy going... Very nice customer service. Good guy all around. Is knowledgeable and easy to work with. Does a thorough job in installation and post work inspection to ensure job is done well. Also does a courteous inspection to provide you an update on how your vehicle is performing. Great job overall. Expect a repeat customer.

11/08 - I was skeptical when ordering from a website but I must say that the experience was terrific. The tires were shipped quickly and directly to Ed. Ed called ME to schedule the appointment (which I thought was a big plus) and was able to get my SUV in quickly. Ed laid out all of the costs and possible costs (i.e. alignment which was about $80). I watched Ed interact with several customers and vendors and each time treated them with kindness and respect. I was very pleased with the entire service from ordering to installation and will use The Tire Rack and Platt's for future needs.

07/08 - We use Platt for all our installations and will continue to do so. Great service. Very professional. Very effective link with Tire Rack. We order the tires and pick our installer. Platt gets an email from Tire Rack and calls us to make the appointment.

07/08 - Ed Platt not only did a great job installing the tires, he recommended them by comparing them to the ones I was originally going to buy.

06/08 - Platts Ed were Awesome. Everything just as promised no surprises. Great service to go along with great Tire Rack value in the purchase of our new BMW tires. Cudos to Ed and the team!

04/08 - I have used this dealer for a number of years and I recommend them to all my friends. I find them to be courteous knowledgeable and on time.

01/08 - I would recommend Platt's Performance Plus. Ed Platt is easy to do business with and customer service is very important to him and appreciated my business.
 

From other sites/e-mails:

From: [John Heartfield]
Sent: Sunday, July 04, 2010 3:38 PM
To: EdwinPlatt@PlattsPLUS.com
Subject: plattsplus.com 070410 3:14pm

First of all, I'd like to thank you for doing such a great job with our cars, plus picking them up and delivering them. "Platts Performance Plus literally made my five-year old Hyundai Sonata run better than when it was brand new. Great work, great service! Received on 7/9/10:"I had both my Sonata and my Mazda serviced at Edwin's shop less than a week ago. He does the finest work.

Honesty is their policy
by smartchic at Citysearch  04/26/10
Honesty and integrity is their motto and you can tell this is true by all the long term customers and the top of the line cars that are serviced here. Customers from other local repair shops have turned to Platt's to fix what the others could not. If cheap is what you are looking for go somewhere else but if QUALITY is what you are looking for you are in the right place!! And, come to their car care aware events and car shows bi-annually to see what I'm talking about!!
Pros: ASE MASTER Technicians
Cons: none  http://national.citysearch.com/review/6900407?reviewId=71392191

Honest & Know their stuff

 By Guest G. - Apr 30, 2009

I was told I needed brakes by the dealer. It wasn't true. Platt's is a very honest shop. I hear this from the other customers in the waiting room also. No more dealer for me! ... www.judysbook.com/members/101311/posts/2009/.../568111/

No Comparison

 By Rick G. - Feb 10, 2009

Ed Platt is the best! When you have a car problem that no one else can fix, (intermittent included) this is the place to go. He is happy to talk to with you, answer all your questions and do what is necessary to insure that you are completely satisfied and that the problem never returns. If you are looking just for a bargain price, I suggest that you try somewhere else. www.insiderpages.com/b/15240374378

by Yahoo User - 02/09/09

This place is top of the line and uses only first grade products I have never had any problems and have had my car serviced from Ed for many many years! I would recommend Platt's Performance Plus to anyone!! Dina L

Great Mechanics.

Corinthian Capital Group, Inc.

We take 2 cars to Platt's for routine maintenance. The guys there do a great job on everything from regular oil changes to new tires (Ed will tell you where to buy them at discount, they get delivered to Ed, and Ed does the mounting/balancing).
These guys are also good for the 'not so routine' stuff. They have done transmission replacement and power window repair jobs for us too. Ed stands by his work as a real straight shooter. Good mechanics are hard to find but now you know... Ed's shop is great.
December 01, 2008 by Corinthian Capital Group, Inc. in Monroe Township, NJ http://www.merchantcircle.com/business/Platts.Performance.Plus.732-521-1978

Excellent shop

Very knowledgeable technicians. Long time customers says something they are treating their customers well!
Everything is explained in full in layman's terms.
They constantly educate themselves and their equipment is top notch.
Restorations are done also with pride and very nice outcomes!
October 10, 2008 by Jo Ann in South Amboy, NJ http://www.merchantcircle.com/business/Platts.Performance.Plus.732-521-1978

by Yahoo User - 06/26/06 EXCELLENT: Excellent workmanship and the mechanics take pride in their work. All are very knowledgeable and certified. Mr. Platt knows his car stuff and any questions he may have he has the technical resources to find the right answers. I strongly suggest using Platt's performance for all your automobile needs

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